Ottawa, ON, – 2019-01-18 – Spoonity, a leading platform in customer advocacy management, concludes 2018 by publishing its semi-annual report.
Spoonity experienced tremendous growth in 2018. The company surpassed targets, expanded its geographic reach, and developed new tools to better support merchant needs. Over the last year, Spoonity quadrupled its members from 2 million in 2017 to over 8 million by the end of 2018. To this effect, the company now processes over 55,000 transactions each day and over $70 million annually in gift cards.
Over the past year, Spoonity also experienced strong international growth, with its most recent expansion into Australia. Thanks to strategic partners, Spoonity is proud to support merchants in eight countries across three continents and offer services in English, French, Spanish and Arabic. New integrations with Mobi2Go, PixelPoint, Popdeem, SpeedETab and investments in software development tools/kits (also known as SDKs) will help see further growth in the coming years.
These expansions have enabled Spoonity to build more tools for merchants to strengthen their loyalty programs and improve customer feedback mechanisms to ultimately drive business prosperity and sustainability. In the coming year, we look forward to expanding new features for eGifts, marketing, and management tools for merchants to get the most out of their loyalty platform.
“Spoonity’s continued growth is a reflection of our focus on excellent customer support, and our devotion to helping merchants offer consumers best in class loyalty services,” says Max Bailey, CEO of Spoonity. “We will continue to focus on innovation and consumer trends to give our clients the edge they need to stay one step ahead of the competition in the market.”
Spoonity is the go-to platform for merchants seeking an integrated mobile solution with an easy way to implement and manage a loyalty program. Spoonity offers services for restaurants, retailers, QSRs, and other hospitality merchants. Spoonity started as a small company quickly grew into one of the world’s leading customer rewards management platforms. For more information on Spoonity, please visit www.spoonity.com.