--- title: "Rewards programs" url: https://www.spoonity.com/rewards-programs/ type: page date: 2023-10-27 modified: 2026-02-06 markdown_url: https://www.spoonity.com/rewards-programs.md --- # Rewards programs ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity-how-many-active-members-do-you-have-at-each-store-desktop.svg) # Rewards Programs ## Gain up to 40% growth in customer frequency and spend Our custom-built Rewards Programs are designed to give your customers an exceptional experience every time they walk through your doors. ![Group of kids enjoying lunch thanks to their rewards programs](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_gain_up_to_40_growth_in_customer_frequency_and_spend_desktop.webp) ### Customize rewards according to customer profiles No two brands are the same. Neither are their customers. By providing a suite of rewards options, you can customize your program in ways that ensure your customers are always excited and ready to come back for more. ![Spoonity Rewards Programs How Many Active Members Do You Have At Each Store Desktop](https://www.spoonity.com/wp-content/uploads/2026/02/spoonity-rewards-programs-how-many-active-members-do-you-have-at-each-store-desktop.svg)Tier programs Motivate purchases with different rewards according to tiers such as Gold, Silver and Bronze. ![Point programs icon - Rewards programs](https://www.spoonity.com/wp-content/uploads/2023/12/spoonity-points-of-programs-desktop.svg)Points programs Let customers accumulate points and then redeem with a catalog of rewards to choose from. ![Cashback Icon - Rewards programs](https://www.spoonity.com/wp-content/uploads/2023/12/spoonity-cashback-desktop.svg)Cashback When customers accumulate points or reach a new tier, offer cashback rewards to go against future purchases. ![Coupons Icon - Rewards programs](https://www.spoonity.com/wp-content/uploads/2023/12/spoonity-coupons-desktop.svg)Coupons Initiate new product buys through coupons that must be used by a certain date. ### Create attractiveearn-and-redeem rules Keep it **simple**. The easier it is for your customers to earn points and redeem rewards, the more likely they are to use your program, continue visiting your locations and become the loyal patrons who positively impact your bottom line. ![Spoonity´s dashboard - Rewards programs for your brand](https://www.spoonity.com/wp-content/uploads/2024/01/spoonity-the-easier-it-is-for-your-customers-desktop.webp) ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_personalize_and_incentivize_bg_desktop-1024x626.webp) Events Define earning events to **accumulate rewards**. Welcome your customers with points or benefits when they register for your program. Consider rewarding them after each purchase and when they reach the next loyalty tier. You can even honour loyalty members on their birthdays with a free side of fries! ![Kids enjoying dinner thanks to your rewards program](https://www.spoonity.com/wp-content/uploads/2023/11/spoonity_define_earning_events_to_accumulate_rewards_desktop-2.webp) ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_influence_customer_purchasing_behavior_with_custom_criteria_desktop.webp) Criteria **Influence** purchasing behavior with custom criteria. Encourage customers to buy certain products according to specific dates or restaurant branches. ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_influence_customer_purchasing_behavior_with_custom_criteria_desktop.webp) ### Personalize and incentivize At the heart of every loyalty platform lies the customer. Gain access to **insightful data** about your buying customers right through your personal dashboard. Powered by Spoonity’s built-in CRM system, you have a 360-degree view of your loyal customers according to demographics, segments, categories and preferences. ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_personalize_and_incen_desktoptivize.webp) ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_your_microsite_is_a_spoonity_provided_and_fully_brandable_frontend_mini_website_11zon-1024x624.webp) ![Girls, submitting your feedback for the rewards program](https://www.spoonity.com/wp-content/uploads/2023/11/spoonity_base_decisions_off_customer_feedback_responsive.webp) ### Base decisions off customer feedback Customer feedback is an integral component of your platform. Spoonity allows the collection of valuable details that show how your customers **interact** with your brand and products, and then gives you the opportunity to **respond**. ![](https://www.spoonity.com/wp-content/uploads/2023/11/spoonity-rewards-programs-store-experiences-desktop.svg)In-store experiences Customers can give a percentage-based rating as well as comments. ![](https://www.spoonity.com/wp-content/uploads/2023/11/spoonity-rewards-programs-automated-alerts-desktop.svg)Automated alerts If a feedback score is below a particular threshold, you can set up automated alerts and messages to respond quickly and proactively. ![](https://www.spoonity.com/wp-content/uploads/2023/10/spoonity_increase_customer_engagement_with_your_own_microsite_desktop.webp) ### Increase customer engagement with your own Microsite Your Microsite is a Spoonity-provided and fully brandable frontend **mini website.** Deploy it to your customers as an online portal for your loyalty platform where people can register, check their balance, see a complete order history and interact with brand content. Reward your customers Build brand loyalty Reward your customers Build brand loyalty Design your rewards today