Build customer loyalty with WhatsApp Business API
Turn WhatsApp into your most powerful loyalty channel
Connect, reward, and retain customers directly on WhatsApp with Spoonity. Design a fully automated, easy-to-use WhatsApp loyalty program with measurable results from day one.
A 100% WhatsApp-Integrated Loyalty Program
Reach your customers where they already are: on their phone.
With Spoonity, you can create a loyalty program entirely inside WhatsApp, with no need for customers to download another app. Automate digital coupons, loyalty cards, and promotions to build loyalty through a seamless experience.
Automate promotions and surveys through WhatsApp
With our platform you can:
Send coupons and personalised promotions via WhatsApp based on purchase history.
Automate welcome messages, birthday greetings and point‑based rewards.
Launch surveys on WhatsApp to measure customer satisfaction.
Use WhatsApp Flows to guide the customer through the accumulation and redemption process.
Design segmented campaigns for loyal customers or those at risk of churning.
Customer Support and Loyalty in a Single Channel
Reduce friction and enhance the experience with one channel for everything:
Track points and rewards.
Access exclusive promotions.
Get automated or live support.
Re-engage inactive customers.
All powered by a WhatsApp loyalty program platform connected to your POS and CRM.
Tangible Benefits for Your Business
A WhatsApp Loyalty Platform That’s Easy to Implement
No technical expertise required. Our team guides you step-by-step to:
Launch your loyalty program on WhatsApp.
Design automated flows and strategic messages.
Measure results with real-time dashboards.
Start Building Loyalty on WhatsApp Today
Activate your program in just a few days and start rewarding customer loyalty from the very first message.
