Loyalty Analytics

Key loyalty metrics that tell a story

Our Loyalty Analytics feature gives you real-time data about the overall performance of your restaurant loyalty platform, along with fresh ideas on how to grow and improve.

Our Loyalty Analytics feature gives you real-time
data about the overall performance of your
restaurant loyalty platform, along with fresh ideas
on how to grow and improve.
People enjoying the future of loyalty thanks to the rewards program - Loyalty Analytics
People talking about Spoonity
Dashboard from Spoonity for ROI to loyalty analytics for rewards programs

ROI-focused customer loyalty analytics

Spoonity’s intuitive online Customer Analytics dashboard includes your most valuable customers, top-selling items, customer growth potential scores, enrollment and retention rate, customer lifetime value (CLV) and net promoter score (NPS).

Spoonity’s intuitive online Customer Analytics dashboard includes your most valuable customers, top-selling items, customer growth potential scores, enrollment and retention rate, customer lifetime value (CLV) and net promoter score (NPS).

Loyalty Analytics Dashboard from Spoonity

Intelligent customer segmenting

The Spoonity Loyalty Pyramid is a unique visual that illustrates not only
your current loyalty metrics but also the future potential of your program
and how you can get there.

The Spoonity Loyalty Pyramid is a unique visual that illustrates not only your current loyalty metrics but also the future potential of your program and how you can get there.
Spoonity´s Dashboard to managed your loyalty analytics
Dashboard of Pyramid unique visual from Spoonity
Machine learning algorithms segment your customers into low, medium and high loyalty, give you in-depth statistics including frequency, spend, cross-shopping and upselling, provide predictions according to key indicators, and categorize every customer based on their interaction with your program.

Machine learning algorithms segment your customers into low, medium and high loyalty,
give you in-depth statistics including frequency, spend, cross-shopping and upselling,
provide predictions according to key indicators, and categorize every customer based on
their interaction with your program.

Spoonity´s dashboard for loyalty analytics

Analyze store performance

Analyze store
performance

How many active members do you have at each store? Which stores are performing best loyalty-wise? Collect detailed information about your loyal customers in real-time so you can see how they’re behaving at any number of your locations.

How many active members do you have at
each store? Which stores are performing
best loyalty-wise
? Collect detailed
information about your loyal customers in
real-time so you can see how they’re
behaving at any number of your locations.
Dashboard of performance in loyalty analytics

Curated and custom reporting

Choose from a pre-formatted suite of curated reports or create your own custom templates using an editor right through your dashboard. Give every report a schedule and gain insight into the many different aspects of your loyalty platform.

Spoonity´s Dashboard - Section Loyalty Analytics

Choose from a pre-formatted suite of curated
reports or create your own custom templates
using an editor right through your dashboard.
Give every report a schedule and gain insight
into the many different aspects of your loyalty
platform.

Spoonity´s Dashboard - Section Loyalty Analytics
Are you ready to make the
most of your loyalty platform?